Digital Connection is the premiere Sharp authorized partner for western Canada. With operations and six established branches throughout Alberta including Edmonton, Digital Connection is best positioned as a Sharp Authorized provider to meet your service needs.
As your current service provider is no longer authorized by Sharp to service your devices, Sharp has requested that we reach out to you to transition the service and support to an Sharp Authorized provider.
We use authentic OEM (Original Equipment Manufactured) parts and supplies which has the most impact on reliability and less downtime.
We have access to technical support from Sharp for issues that technicians can’t resolve on their own.
We have access to the full line of products in case you need to make any changes.
Lastly, this will have the biggest impact on you. Copiers are a computer, updating the operating systems or firmware is critical for security and the overall performance of the device. As part of our service, we update your firmware on an ongoing bases so your business doesn’t skip a beat.
When you use a Cloud service such as Dropbox or Google Drive, you need access to firmware upgrades. Without these upgrades, you run the risk of the service becoming outdated and not working for you anymore.
Your current service contract has a 30-day cancellation clause that allows you to transfer to an authorized dealer - that’s where we come in. We provide you with the letter and take care of the rest, including sending over your final read for the final billing. Easy as that!