Important distribution changes could affect your business.

Call us today to understand the substantial industry changes that may affect your current office technology service.
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Contact Digital Connection for more information about Sharp's Alberta sales and service coverage changes and your chance to win one of three air purifiers!

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Transfer Your Service to an
Authorized Sharp Service Provider

Digital Connection is the premiere Sharp authorized partner for western Canada. With operations and six established branches throughout Alberta including Edmonton, Digital Connection is best positioned as a Sharp Authorized provider to meet your service needs.



As your current service provider is no longer authorized by Sharp to service your devices, Sharp has requested that we reach out to you to transition the service and support to an Sharp Authorized provider.

Why does this matter to you?

We want to inform you of the differences between an authorized and unauthorized dealer, and how this will impact your business.

The top 4 main differences are:

  • OEM Parts

    We use authentic OEM (Original Equipment Manufactured) parts and supplies which has the most impact on reliability and less downtime. 

  • Access to Technical Support

    We have access to technical support from Sharp for issues that technicians can’t resolve on their own. 

  • Access to Full Line of Products

    We have access to the full line of products in case you need to make any changes. 

  • Our Service

    Lastly, this will have the biggest impact on you. Copiers are a computer, updating the operating systems or firmware is critical for security and the overall performance of the device. As part of our service, we update your firmware on an ongoing bases so your business doesn’t skip a beat. 

About Digital Connection

Digital Connection has been a provider of digital print hardware and software for more than 20 years. Having operations across Alberta and British Columbia, Digital Connection offers our customers a full range of services ranging from print solutions, managing networking environments, Microsoft solutions, and a range of Digital Marketing solutions. With a team of over 70 people, and eleven office locations, Digital Connection includes a highly trained sales force as well as a customer service team with strong manufacturer authorized product knowledge and a commitment to first-class customer service. From longstanding partnerships with our suppliers, we provide leading-edge products and solutions with efficient, personalized service to make our customers' jobs (and lives) easier.
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Sales and Service Coverage

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